Terms of Service

1. Purpose

The platform acts only as an intermediary and does not provide medical services.

2. Role of the platform

The platform allows:

• the search for psychologists
• connections between users
• contact between patients and psychologists

The platform does not intervene in the therapeutic relationship between the parties.

3. Responsibility of psychologists

Psychologists present on the platform are independent. They are solely responsible for:

• the services they offer
• their qualifications
• their professional practice

The platform does not guarantee the outcomes of consultations.

4. Responsibility of patients

Patients agree to:

• provide accurate information
• use the platform respectfully
• not harass or abuse professionals

5. No medical relationship with the platform

The platform does not constitute a medical service. It does not replace:

• a medical diagnosis
• therapeutic follow-up
• medical treatment

In the event of a medical or psychological emergency, users must contact the appropriate emergency services.

6. Account creation

The user is responsible for:

• the confidentiality of their credentials
• any activity carried out through their account

The platform may suspend an account in the event of a breach of these terms.

7. Messaging

Internal messaging must:

• be used respectfully

Abuse may lead to suspension of the account.

8. Limitation of liability

The platform cannot be held responsible for:

• interactions between users
• consultations carried out outside the platform
• therapeutic decisions made by professionals

9. Account deletion

Users may delete their account at any time.

The platform reserves the right to suspend or delete an account in the event of abuse.

10. Applicable law

These terms are governed by Belgian law.

Any dispute will be submitted to the competent courts.